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    General Terms and Conditions (GTC)

    1. Scope

    These General Terms and Conditions apply to both entrepreneurs (para. 1 KSchG) and consumers (para. 1(1) Z 2 KSchG) in connection with the use of the TourismLink platform (hereinafter "Platform"), operated by TourismLink GmbH, Balderichgasse 35/13, 1170 Wien, Austria.

    2. Service Description

    TourismLink is a free online platform for connecting job seekers and employers in the gastronomy, hotel, and tourism sectors in Austria. The platform allows employers to post job vacancies and employees to create profiles and apply for jobs.

    There is no legal entitlement to use TourismLink. TourismLink reserves the right to change or discontinue the website, including the services offered through it, at any time.

    3. Registration and User Account

    • Registration is required for the use of certain functions.
    • Truthful information must be provided during registration.
    • Each user may only create one account.
    • Access data must be treated confidentially.
    • Users must be at least 18 years old.
    • The user is entitled to terminate the user agreement with TourismLink at any time. This is done either by independently deleting the user account or by sending a written message to TourismLink.

    4. Cost-free Usage

    The use of the platform is currently free for employees and employers. Any change to the cost structure will be communicated to users by email at least 60 days before its effective date. In such a case, users have the right to delete their account free of charge before the change takes effect.

    5. User Obligations

    • Users undertake not to provide false or misleading information.
    • Posting illegal, offensive, or discriminating content is prohibited. The platform may not be used for spam or unsolicited advertising.
    • The platform is entitled to terminate the contractual relationship by extraordinary termination and to block or delete the account if any of the above actions are committed.
    • Users must keep their password confidential and ensure its proper use.
    • Users agree that all communications concerning the use of TourismLink will be sent by email, unless another legally required form applies.
    • Employers are responsible for the accuracy of their job postings.

    6. Disclaimer of Liability

    TourismLink acts exclusively as an intermediary platform and is not a party to contracts between employers and employees. TourismLink's liability for damages caused by intentional or grossly negligent conduct of TourismLink or its vicarious agents is unlimited. Liability for damages caused by slight negligence – with the exception of personal injury – is excluded to the extent permitted by law. For entrepreneurs, liability for grossly negligent property damage is also limited to the foreseeable, typical damage for the contract.

    Furthermore, TourismLink assumes no liability for the accuracy of content posted by users.

    TourismLink is not liable for damages arising from the use of the platform or from employment relationships mediated through the platform.

    The availability of the platform is not guaranteed. Maintenance work or technical malfunctions may lead to temporary outages.

    7. Content and Copyright

    Users grant TourismLink a simple, non-exclusive right of use to the content they post (texts, photos, documents), insofar as this is necessary for the operation of the platform. The rights to the content remain with the user.

    8. Termination and Account Deletion

    The user is entitled to terminate the user agreement with TourismLink at any time. This is done either by independently deleting the user account or by sending a written message to TourismLink. We reserve the right to block or delete user accounts in case of violations of these GTC.

    9. Amendment of the GTC

    TourismLink reserves the right to amend these GTC for objectively justified reasons (e.g., changes in legal situation, technical development of the platform, changed market conditions). Significant changes will be communicated to users by email at least 30 days before they take effect. If the user does not object within 30 days after receipt of the notification, the amended GTC shall be deemed accepted. The significance of silence will be explicitly pointed out in the notification. In case of objection, TourismLink is entitled to terminate the user account.

    Status: April 2026